Terms & Conditions

1. Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

2. Scope of Services

2.1 Ortho LifeCare company specializes in the sale of orthopedic products.

2.2 We provide information on our products and services, including descriptions, pricing, and availability. While we strive to ensure accuracy, we do not guarantee that the information on our Website is always complete, accurate, or up-to-date.

3. Use of the Website

3.1 By using our Website, you agree to:

  • Provide true, accurate, current, and complete information about yourself as prompted by our forms.
  • Maintain and promptly update your information to keep it true, accurate, current, and complete.
  • Comply with all applicable laws and regulations, including but not limited to intellectual property, data privacy, and export control laws.
  • Use reasonable efforts to prevent unauthorized access to or use of the Services.
  • Keep User IDs and all other login information confidential.
  • Monitor and control all activity conducted through your account in connection with the Services.
  • Promptly notify us if you become aware of or reasonably suspect any illegal or unauthorized activity or a security breach involving your account, including any loss, theft, or unauthorized disclosure or use of a User ID or account.

3.2 You must not:

  • Republish material from this Website (including republication on another website).
  • Sell material from the Website.
  • Reproduce, duplicate, copy, or otherwise exploit material on this Website for a commercial purpose.
  • Edit or otherwise modify any material on the Website.
  • Redistribute material from this Website except for content specifically and expressly made available for redistribution.

4. Medical Disclaimer

4.1 The information provided on this Website is for general informational purposes only and does not constitute medical advice. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

4.2 The products available on this Website are intended to be used under their instructions, precautions, and guidelines. Ortho LifeCare company is not responsible for any injury or damage resulting from incorrect or inappropriate use of the products.

5. Orders and Payment

5.1 To purchase products through insurance, you may be required to provide your insurance information. By submitting your insurance information, you authorize Ortho LifeCare company, to verify your insurance coverage and process your order.

5.2 All prices listed on the Website are subject to change without notice. The price of a product will be as stipulated at the time you place your order.

5.3 Payment methods may include credit card, insurance billing, or other methods as specified on the Website. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method.

6. Shipping and Delivery

6.1 We strive to fulfill and ship orders promptly. Delivery times may vary based on your location and the availability of the products.

6.2 Shipping costs, if any, will be displayed at checkout. Any applicable duties and taxes are the responsibility of the customer.

7. Returns and Refunds

7.1 We accept returns of defective or incorrect products within 5 days of delivery. To initiate a return, please contact our customer service team at info@OrthoLifeCare.com.

7.2 Refunds will be processed using the original payment method within 15 days of receiving the returned product.

8. Limitation of Liability

8.1 Ortho LifeCare company, will not be liable for any indirect, special, or consequential loss; or for any business losses, loss of revenue, income, profits, or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

9. Indemnity

You agree to indemnify and hold Ortho LifeCare company, its officers, directors, employees, agents, and affiliates harmless from any costs, damages, expenses, and liabilities, including reasonable attorney’s fees, arising out of or related to your use of the Website or Website content, your violation of these Terms, or your violation of any rights of another person or entity.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be found at Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

11. Changes to the Terms

We may update these Terms from time to time. The updated Terms will be posted on the Website with the effective date. Your continued use of the Website after any changes indicates your acceptance of the new Terms.

12. Breaches of These Terms and Conditions

Without prejudice to Ortho LifeCare, and other rights under these terms and conditions, if you breach these terms and conditions in any way, Ortho LifeCare company, may take such action as appropriate to deal with the breach.

13. Contact Information

If you have any questions about these Terms, please contact us at info@ortholifecare.com.